4.7.26

Enhanced Status Code 4.7.26: Multiple Authentication Checks Failed - Temporary

Temporary failure High severity Authentication RFC 7372
What it means

Enhanced Status Code 4.7.26 means “Multiple Authentication Checks Failed - Temporary.” The message failed more than one authentication check and the receiver is deferring rather than rejecting. Both Google and Microsoft use this code to hold unauthenticated mail, and Microsoft applies it specifically to IPv6 senders.

At a glance
Code4.7.26
Bounce typeSoft (temporary)
SeverityHigh
CategoryAuthentication
What to doQueued and retried automatically
StandardRFC 7372
What it looks like in your mail logs
421 4.7.26 Unauthenticated email is rate limited. DKIM or SPF authentication failed

What does 4.7.26 mean?

Enhanced status code 4.7.26 is the temporary form of a message failing more than one authentication check. Where 5.7.26 rejects, 4.7.26 defers, which usually means the receiver believes the failure could be transient.

Google sends it in two shapes worth telling apart. One says unauthenticated email was rejected because temporary DNS failures prevented authentication, which is genuinely transient: your SPF or DKIM lookup timed out and a retry may well succeed. The other says email is rate limited because it is unauthenticated and DKIM or SPF failed, which is not transient at all, it is a reputation decision dressed as a deferral. The first resolves itself, the second will not.

Microsoft uses 4.7.26 for a rule that catches many senders by surprise: a message sent over IPv6 must pass either SPF or DKIM, with no exceptions and no reputation-based leniency. Mail from the same host over IPv4 is accepted while the IPv6 path is deferred, which produces intermittent delivery that looks random until you notice the correlation with the address family. If you are seeing this from Microsoft, check whether your server prefers IPv6 and whether your SPF record covers your IPv6 addresses.

How 4.7.26 plays out

Your server attempts delivery
The recipient defers with a temporary 4.7.26 reply
Your server queues the message and retries on a back-off schedule
It delivers on a later attempt, or becomes a hard bounce if it keeps failing

Where 4.7.26 sits: soft vs hard bounce

Soft bounce (4xx) Hard bounce (5xx)
NatureTemporaryPermanent
SMTP class4xx5xx
What to doLet it retrySuppress the address
Recoverable?OftenNo
4.7.26 is✓ this code

What each provider means by 4.7.26

A registered code does not oblige a provider to use it that way, and the large ones diverge. Match the wording in your own bounce, not the definition above.

Gmail Unauthenticated email rate limited, or temporary DNS failures prevented authentication Reference
Exchange Online Access denied: a message sent over IPv6 must pass either SPF or DKIM validation Reference

Common causes of 4.7.26

  • Both SPF and DKIM failed or were absent on the message
  • A temporary DNS failure prevented the receiver from completing an authentication lookup
  • The message was sent over IPv6 without passing SPF or DKIM, which Microsoft rejects outright
  • The SPF record does not include the IPv6 addresses the server actually sends from
  • DKIM signing is configured for one sending path but not for all of them
  • Reputation is low enough that the receiver defers unauthenticated mail rather than accepting it

How to fix 4.7.26

  • Determine whether the text names a DNS failure or a rate limit, because only the first is transient
  • Publish SPF and DKIM covering every sending path, and confirm both pass on a test message
  • Add your IPv6 addresses to SPF, or disable IPv6 sending until they are covered
  • Check that your authoritative DNS answers reliably and is not rate limiting the receiver
  • Verify DKIM alignment with the From header, not just that a signature exists
  • Reduce volume to the affected provider while authentication is being corrected

Frequently asked questions

What does SMTP 4.7.26 mean?
It means more than one authentication check failed and the receiver is deferring the message rather than rejecting it. In practice you will see it from Google when mail is unauthenticated, and from Microsoft when a message arrives over IPv6 without passing SPF or DKIM. It is a soft bounce, so your server will retry, but the underlying authentication problem needs fixing.
Why does Microsoft reject my IPv6 mail but accept the same message over IPv4?
Microsoft requires that mail arriving over IPv6 passes SPF or DKIM, with no reputation-based leniency. Over IPv4 an unauthenticated message from a reputable IP may still be accepted. If your server prefers IPv6 for some destinations and IPv4 for others, delivery looks intermittent for no visible reason. Add your IPv6 addresses to SPF, or disable IPv6 sending until you have.
Is 4.7.26 transient or is it a reputation problem?
It depends entirely on the text. Google returning it with a note about temporary DNS failures preventing authentication is genuinely transient and a retry will likely succeed. Google returning it with a note about rate limiting unauthenticated mail is a reputation decision that will not improve on retry. Read the message, not just the code.
How is 4.7.26 different from 4.7.1?
Both are temporary policy refusals, but they point at different diagnoses. 4.7.1 is a general security or policy deferral covering greylisting, reverse DNS and blocklists. 4.7.26 says specifically that authentication failed, which narrows the investigation to SPF, DKIM and DMARC. If you see 4.7.26, stop looking at your PTR record and start looking at your Authentication-Results.
Will this become a permanent rejection?
Very likely if the authentication problem persists. 5.7.26 is the permanent form, and Google in particular has moved steadily toward rejecting unauthenticated bulk mail outright since the February 2024 sender requirements. A deferral now is the grace period, not the outcome.
Reviewed by Jennifer Jackson, Email Deliverability Analyst · June 2026 ← All bounce codes