Metrics

Spam Complaint

When a recipient marks an email as spam. Each complaint damages sender reputation.

Why It Matters for Sender Reputation

When a recipient marks an email as spam. Each complaint damages sender reputation. Understanding this concept is essential for maintaining good email deliverability and protecting your domain's sender reputation.

How It Works

Email metrics provide measurable signals about your sending quality. Mailbox providers use these signals to evaluate your sender reputation and determine inbox placement.

Practical Example

When configuring your email sending infrastructure, paying attention to spam complaint is critical. A misconfiguration or oversight in this area can lead to decreased deliverability, increased spam filtering, or even blacklisting.

Check your setup: Use our Sender Reputation Checker to verify your domain's configuration and get your free Sender Reputation Score.

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